John  Ferguson
John Ferguson
New Vehicle Sales Manager

John Ferguson has been with the Richter Group since 1993. A McMaster University graduate in economics, John plays a crucial role in the general sales operations and leads his sales team with integrity. On his downtime, you will find him golfing with his friends or making frequent visits to the family cottage.

Scott  McQuillen
Scott McQuillen
Pre-Owned Sales Manager

Serving my family, friends and customers at Bay King for over 20 years has been my pleasure and look forward to many more. As we grow in the industry and strive to make everyone’s experience the same as their first , we keep looking at ways to improve and help customers with their purchase process. When I am away from work I enjoy family time with my beautiful wife and 4 boys. We live an active lifestyle that is filled with many hours at the arena in the winter and soccer park in the summer.Serving my family, friends and customers at Bay King for over 20 years has been my pleasure and look forward to many more. As we grow in the industry and strive to make everyone’s experience the same as their first , we keep looking at ways to improve and help customers with their purchase process. When I am away from work I enjoy family time w...Read MoreRead Less

Dan Luton
Dan Luton
Sales Team Leader

People are my business, and they always have been! It might be my previous experience in social work or my mentality that everyone is on an equal playing field regardless of title or designation. I have always appreciated and valued a workplace that treats its staff and clients with respect and dignity built on trust and transparency. It is my goal to create a culture that provides an experience to both staff and clients that leaves an exceptional impression worth coming back for over and over again. In my opinion, if you aren’t having fun doing it, you’re doing it wrong!People are my business, and they always have been! It might be my previous experience in social work or my mentality that everyone is on an equal playing field regardless of title or designation. I have always appreciated and valued a workplace that treats its staff and clients with respect and dignity built on trust and transparency. It is my goal...Read MoreRead Less

Jamie  Lageman
Jamie Lageman
Parts Manager

Jamie Lageman started at Bay King Chrysler in 1999 as a lube/tire technician. He was quickly recruited to be a member of the parts team where his skills were harnessed and used effectively. Jamie had no automotive experience when he started and since then he has made it his mission to keep on learning and growing in his knowledge of the Mopar parts world never turning down a training session. Jamie compares working with the parts team to a family atmosphere and wouldn't change it for the world. You would find Jamie on the weekend watching 80's movies, listening to 80's tunes and cruising around in his 1987 Fiero GT... long live the 80s!Jamie Lageman started at Bay King Chrysler in 1999 as a lube/tire technician. He was quickly recruited to be a member of the parts team where his skills were harnessed and used effectively. Jamie had no automotive experience when he started and since then he has made it his mission to keep on learning and growing in his knowledge of the Mopar parts...Read MoreRead Less

Peter  Mackey
Peter Mackey
Business Manager

Peter Mackey has been with Bay King Motors since 1986 and started as a Finance Manager here. Peter has over 35 years of financing experience in the auto industry and brings a tremendous amount of knowledge to our team. Peter strives forward in new challenges and his persistence helps him excel in life and here at Bay King Chrysler. When Peter is not in the office you would find him at home working on house projects and spending quality time with his family.Peter Mackey has been with Bay King Motors since 1986 and started as a Finance Manager here. Peter has over 35 years of financing experience in the auto industry and brings a tremendous amount of knowledge to our team. Peter strives forward in new challenges and his persistence helps him excel in life and here at Bay King Chrysler. When Peter is n...Read MoreRead Less

Jocelyn Moffatt
Jocelyn Moffatt
(Finance Manager)

She might be one of the most bubbly people you ever get to meet, heck you should buy a vehicle just so you can meet her for yourself! Jocelyn is always stylin' with a great ensemble. Jocelyn has been with us for quite a while now and we couldn't be more happy about it. She is always a joy to be around and always brings a great positive vibe to every situation. If she isn't at work you can most likely find her spending time with her family and kids.She might be one of the most bubbly people you ever get to meet, heck you should buy a vehicle just so you can meet her for yourself! Jocelyn is always stylin' with a great ensemble. Jocelyn has been with us for quite a while now and we couldn't be more happy about it. She is always a joy to be around and always brings a great positive vibe to ever...Read MoreRead Less

Fran MacKenzie
Fran MacKenzie
(Fleet Sales Manager)

Fran is no stranger to the auto world and especially not to the Fleet end of the business. She brings an impressive 33 years experience where she has represented as past President of Landscape Ontario (Golden Horshoe), past Chair with NAFA and currently sits on the board with Women In Construction. When Fran isn't at work you can find her enjoying time with her kids and grandkids!Fran is no stranger to the auto world and especially not to the Fleet end of the business. She brings an impressive 33 years experience where she has represented as past President of Landscape Ontario (Golden Horshoe), past Chair with NAFA and currently sits on the board with Women In Construction. When Fran isn't at work you can find her enjoying ...Read MoreRead Less

Jamie Richter
Jamie Richter
Owner

A lot has changed since we started in 1957. Hamilton has grown to over 520,000 people, Ivor Wynne is now Tim Hortons Field and art is the new steel! All this incredible growth and our business has been through it all. We started on the corner of Bay and King when real estate was affordable and customer relationships were the cornerstone of our business. We have successfully outgrown facilities and kept our customers as friends by being accountable to our actions, running our business fairly, and opening the door when opportunity has knocked. Bay King Chrysler will continue to be the industry leader in Hamilton because this is what we know how to do, and we do it best. So for those who call Bay King home, come by for a coffee and visit us, and if you're just getting to know who we are... the door is always open and we would love to start a relationship with you. We remain loyal.A lot has changed since we started in 1957. Hamilton has grown to over 520,000 people, Ivor Wynne is now Tim Hortons Field and art is the new steel! All this incredible growth and our business has been through it all. We started on the corner of Bay and King when real estate was affordable and customer relationships were the cornerstone of our b...Read MoreRead Less

Paul Penfold
Paul Penfold
Service Department Manager

Jim  Coons
Jim Coons
Sales Consultant

Jim has proudly been with Bay King Chrysler since 2010 and is committed to providing the best customer experience when selling vehicles. When Jim isn't at work you can find him spending quality time with friends and cheering for the Eagles on Sundays! Based on his time spent in culinary, Jim is always bringing in amazing home-cooked food to work. Trust me we aren't complaining!Jim has proudly been with Bay King Chrysler since 2010 and is committed to providing the best customer experience when selling vehicles. When Jim isn't at work you can find him spending quality time with friends and cheering for the Eagles on Sundays! Based on his time spent in culinary, Jim is always bringing in amazing home-cooked food to work. T...Read MoreRead Less

Matt Garofalo
Matt Garofalo
Sales Consultant

Matt has been in the industry for around 10 years and has a wide range of knowledge that he brings to the table. Matt is here to make sure you are taken care of and all your needs are met. When Matt isn't at work you can find him enjoying sports and spending quality time with friends and family. You could also find him in front of the mirror perfecting his hair, we don't blame him... The guys got great hair!Matt has been in the industry for around 10 years and has a wide range of knowledge that he brings to the table. Matt is here to make sure you are taken care of and all your needs are met. When Matt isn't at work you can find him enjoying sports and spending quality time with friends and family. You could also find him in front of the mirror perfec...Read MoreRead Less

Toby  Ryan
Toby Ryan
Showroom Receptionist

It's not by chance that we get numerous customers every week commenting on how friendly our receptionist is, because she absolutely is! Toby has been such a great addition to our team making sure that every customer feels welcomed and valued with every interaction that she has with them. Toby has an extensive 25-year work history in customer relations. When Toby isn't at work you find her enjoy great company, food and beverage in her backyard with family and friends.It's not by chance that we get numerous customers every week commenting on how friendly our receptionist is, because she absolutely is! Toby has been such a great addition to our team making sure that every customer feels welcomed and valued with every interaction that she has with them. Toby has an extensive 25-year work history in customer relati...Read MoreRead Less

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Rosie Longo
Rosie Longo
Sales Consultant

Derrick Low
Derrick Low
Sales Consultant

Derrick recently graduated from Georgian College receiving a bachelor’s degree in the Automotive Business Management program. He is a car enthusiast and has an undeniable passion for the automotive industry and helping customers find exactly what they’re looking for. Before starting his automotive career, Derrick dedicated his time and efforts to competitive hockey. When Derrick is not at work, you can find him enjoying the outdoors, playing sports, and spending quality time with friends and family.Derrick recently graduated from Georgian College receiving a bachelor’s degree in the Automotive Business Management program. He is a car enthusiast and has an undeniable passion for the automotive industry and helping customers find exactly what they’re looking for. Before starting his automotive career, Derrick dedicated his time and efforts ...Read MoreRead Less

Bob Urquhart
Bob Urquhart
Sales Consultant

Krystal Campbell
Krystal Campbell
Sales Consultant

Krystal is back from Maternity Leave! Krystal has been with Bay King for over 5 years. She previously worked in our Service and Customer Relations department over the previous 3 years. Krystal comes with a background in customer service, public relations, and hospitality.

Sean Malone
Sean Malone
Sales Consultant

Sean has been around the auto industry for the majority of his life. As the son of a mechanic, not only does he have product knowledge, but is mechanically inclined as well. In his free time, Sean is a National Champion Jiu-Jitsu fighter and carries the same professionalism and attention to detail to all of his clients. Don't let that scare you though; his energy, positive attitude, mixed with a humorous side, is sure to make our experience GREAT!Sean has been around the auto industry for the majority of his life. As the son of a mechanic, not only does he have product knowledge, but is mechanically inclined as well. In his free time, Sean is a National Champion Jiu-Jitsu fighter and carries the same professionalism and attention to detail to all of his clients. Don't let that scare you tho...Read MoreRead Less

Danielle Bell
Danielle Bell
Service Advisor

Danielle has been a great contributor to our team culture, bringing great experience in the service and customer relations field. She always has the customer's best interest in mind. When Danielle isn't at work you can find her daydreaming about Harley Davidson's or playing with her Dogs.

Bryce Watson
Bryce Watson
Service Advisor

Linda Witczak
Linda Witczak
Warranty Clerk

Travis Hayes
Travis Hayes
Service Coordinator

With his automotive knowledge growing day by day, Travis is one of the newest members to join the Bay King Service department. Coming from the hospitality industry, Travis brings with him over 10 years of customer service expertise as well as many years of management experience. With that experience comes a dedicated, happy, and hard-working attitude that truly understands the value of putting the customer first. With a great smile and even better customer service, Travis thrives to give his customers the best experience they can have. With his automotive knowledge growing day by day, Travis is one of the newest members to join the Bay King Service department. Coming from the hospitality industry, Travis brings with him over 10 years of customer service expertise as well as many years of management experience. With that experience comes a dedicated, happy, and hard-working attitu...Read MoreRead Less

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Bob  G
Bob G
Back Counter Parts Adviser

Bobby is no stranger around here as he now has over 20 years in the book at Bay King. He takes care of our technicians needs to fix your Chrysler vehicle! He is a huge asset to Bay King Chrysler and brings a fun and entertaining personality to the parts department! When Bob isn't at work you can find him enjoying some of his favourite sports live.

Alex
Alex
Retail/Wholesale Parts Adviser

Alex is the newest addition to our Part Department and Team. We couldn't be more thrilled with the amazing contribution and asset he brings to not only our customer experience but the overall culture in our department. Next time your'e in, make sure you say Hi to Alex!

Ryan Bullard
Ryan Bullard
Parts Specifier/Online

Ryan is generally one of the first faces you will see when coming to the Parts Dept at Bay King. He will always greet you with a smile and takes great pride in making sure he is providing excellent customer service to every client. Ryan is also an integral part to our online sales as well. Not everyone knows, but Ryan is an incredible artist and produces some amazing artwork!Ryan is generally one of the first faces you will see when coming to the Parts Dept at Bay King. He will always greet you with a smile and takes great pride in making sure he is providing excellent customer service to every client. Ryan is also an integral part to our online sales as well. Not everyone knows, but Ryan is an incredible artist and pr...Read MoreRead Less

Patrick Ertl
Patrick Ertl
Parts Specifier

Patrick has been such a great addition to our team, bringing a great skill set to assist in our online sales and specifying parts in house. He is always smiling and always getting razzed by the guys! In his spare time, Pat has taken an interest in customizing his Jeep Wrangler, and we must say... it's looking pretty good!

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